Ready to capture leads?
Enter Your Email Below To Start Your Checkout:
Your information is safe with us and will not be shared.
Choose the right Automate811
plan for your business
From JULIE ticket management to ensuring you never dig on an expired ticket — find your plan below.
Automate811 Plans
Everything you need to manage locate tickets. Choose your plan.
Save 15%
Foreman
All features with flexible pay-per-action pricing
Founders Club Discount
$420/mo
$240/mo
Founders pricing — next 4 contractors only
+ $5.00 per action (Remarks & Extensions)
★ Recommended
Enterprise
All features with unlimited actions — no per-use fees
Founders Club Discount
$840/mo
$720/mo
Founders pricing — next 4 contractors only
Unlimited actions included — remarks & extensions at no extra cost
| What's included in every plan | Foreman | Enterprise |
|---|---|---|
| Core Automation | ||
Master DashboardiView, filter, and manage every active ticket from one place. No more spreadsheets, sticky notes, or email hunting. | ||
Auto-ExtendiTurn on auto-extend for any ticket. It extends automatically before expiration without you lifting a finger. | ||
One-Click RemarkiRequest a remark from every utility on a ticket with one click. No more calling JULIE for each member individually. | ||
Positive Response IntegrationiComplete visibility into utility clearance status throughout the entire ticket lifecycle. | ||
Dig Clearance VerificationiKnow exactly when you can dig. Instant visibility if utilities are holding up your ticket past the 48-hour window. | ||
Late Utility AlertsiAutomatic alerts when the 48-hour window passes without full clearance. See exactly which utility member is late. | ||
Real-Time Member TrackingiSee which utilities cleared vs. which are still pending. Track every member's response status in real-time. | ||
| Ticket Intelligence | ||
Auto-Populate TicketsiEvery ticket you submit to JULIE automatically shows up in your dashboard. Zero manual data entry, zero chance of missing a ticket. | ||
Secure Ticket SharingiGive field crews and subs read-only access to ticket details. They see what they need without ability to mess anything up. | ||
Photo StorageiUpload and store locate photos for every ticket. Proof you followed protocol if a damage claim comes months later. | ||
Smart AlertsiSet alerts 1-7 days before expiration and filter to only your tickets. Never get blindsided by an expired ticket again. | ||
Access TiersiGrant All-Access for managers or Read-Only for field crews. Control who can manage tickets vs. just view them. | ||
Action HistoryiEvery automation, change, and action is logged with timestamps. Defend against fines with ironclad documentation. | ||
| Platform & Onboarding | ||
Map ViewiSee every locate on a map color-coded by status. Spot expiring tickets and plan job routes in seconds, not hours. | ||
Custom Job FieldsiTag tickets with your own job numbers and project names. Track tickets your way, not JULIE's way. | ||
Done-With-You SetupiWe configure the system and train your team personally. Go from signup to fully operational in one day. | ||
County FinderiLook up county and township info instantly. Eliminate submission errors and get tickets right the first time. | ||
Multi-County CoverageiWork across all JULIE counties and townships without switching systems. Covers entire Illinois except City of Chicago. | ||
Video Training LibraryiWatch step-by-step tutorials anytime. Train new hires without scheduling calls or waiting for support. | ||
Team MembersiAdd every foreman, PM, and admin without per-seat fees. Scale your team without your software bill increasing. | Unlimited | Unlimited |
Dedicated Support RepiGet help when you need it. From quick questions to complex issues, same rep every time. | Included | Included |
Trusted by Illinois contractors
Setup time: Same day
45-day money back guarantee
Automate811 FAQ
Straight answers about setup, workflow, and results.
Automate811 is a software platform that automates the management of 811 tickets after they are created in your state's 811 system. It tracks active tickets, handles renewals, allows tickets to be shared, manages remark requests, stores photo proof, and alerts you when action is needed—so nothing falls through the cracks.
Minimal. Automate811 runs mostly in the background. We provide a simple dashboard for status and proofs, plus email summaries your team already uses.
State 811 systems are where tickets are created. Automate811 does not replace them. Instead, Automate811 monitors, manages, and automates what happens next—including renewals, documentation, and compliance tracking—tasks that are typically manual, repetitive, and easy to miss.
Setup, training, and dedicated customer support are included in all Automate811 plans.
Automate811 helps contractors avoid expired or missed tickets, reduce manual renewals and follow-ups, centralize ticket history and recorded actions, improve compliance and audit readiness, and save time managing large volumes of tickets.
We flag exceptions, retry where possible, and alert your team immediately for anything requiring a decision.
Onboarding is guided and hands-on. All Automate811 clients get the option to schedule a complimentary onboarding session. The Automate811 team helps configure the system to match your ticket volume and workflow. An onboarding session takes one hour as we get the system set up perfectly for your company.
No. Auto-extend rules drive the automations. PMs only handle edge cases (scope changes, holds, or if a ticket reaches maximum extension allowance of 150 days).
Ticket syncing from the state system can take up to 15 minutes. Most customers are fully operational within that short time frame.
All Automate811 plans come with a 45-day money-back guarantee. If you're not happy with Automate811 within the first 45 days, you can cancel and get your money back.